Infobip Partners with Vodafone Germany

Infobip announced a partnership with one of the largest mobile network operators in Germany Vodafone, to ensure mobile security for a potential 62 million smartphone users across the country. Vodafone joins Telekom Deutschland in enabling Infobip’s mobile authentication solution Mobile Identity, which will be available to enterprise customers in the banking, retail, and public sectors.

The increase in fraud over the last two years has demonstrated the critical need for businesses to layer security. While two-factor authentication (2FA) through email, SMS, or a push notification ensure a company can verify a person, it comes at the cost of customers having to switch channels to confirm, disrupting the customer experience. By employing Infobip’s Mobile Identity solution, businesses will be able to easily verify customers via their mobile phone number across every stage of the journey, from account activation and onboarding to payment and app download. This all happens securely and silently in the background, without requiring the customer to enter a verification code.

The solutions available within Mobile Identity include Silent Mobile Verification, meaning customers can verify users smoothly and unobtrusively and SIM-Swap check, which captures real-time insights to see if a mobile phone number has been swapped, protecting customers from this rising form of fraud. “Our Mobile Identity solutions are built with brand reputation and the customer experience in mind, helping businesses offer unrivaled protection seamlessly and silently in the background. By working with operators like Vodafone and Telekom Deutschland, we’re building better customer protection into the entire customer journey. Its mobile security and user experience done right,“ said Sales Director Mareike Tatic.