Analysis

Phone Recycling Trends

Phone Recycling Trends

GSMA survey indicates a third of consumers pass on used phones to friends and family often during Christmas, while 75% continue to store at least one old device.

EU Companies Top Counterparts in R&D Investment Growth

EU Companies Top Counterparts in R&D Investment Growth

Europe's industry has increased its investment in research and development in 2023, surpassing the growth in the US and China for the first time since 2013, according to the EU Industrial R&D Investment Scoreboard.

Semiconductor Market Posts Strong Q3

Semiconductor Market Posts Strong Q3

The global semiconductor market surged in 3Q24, with revenues climbing 8.5% from the previous quarter to $177.8 billion, according to Omdia.

Consumer Attitudes Toward AI-Generated Ads

Consumer Attitudes Toward AI-Generated Ads

As Gen AI continues to push the boundaries of creative industries, NielsenIQ unveiled new research on how the consumer brain processes AI-generated advertisements.

New Index Reveals the Most Mature Sectors for CX

New Index Reveals the Most Mature Sectors for CX

A new Conversational Customer Experience (CX) Maturity Index from Infobip reveals the maturity benchmarks for four major industries, retail and eCommerce, Telco, Finance, and Healthcare.

Record Cyber Week Communications Interactions

Record Cyber Week Communications Interactions

Infobip reported record-breaking communications interactions during Cyber Week, underscoring the rising importance of Rich Communication Services (RCS) and conversational experiences.