Infobip Becomes Platinum Partner of Rakuten Viber

Infobip has become a Platinum Partner of Rakuten Viber. As a Platinum Partner, Infobip will be able to offer its customers early access to new products and features as well as get priority access to a knowledge center.

Infobip’s elevation to Platinum Partner marks another achievement in its ongoing mission to enhance digital communication strategies for businesses worldwide. The CEO of Rakuten Viber, Ofir Eyal, presented Infobip with Viber’s Platinum Partnership Excellence Award at a recent Infobip and Rakuten Viber event. This recognition highlights groundbreaking innovation, significant business growth, and the strong collaboration between Infobip and Rakuten Viber.

“At Rakuten Viber, we believe that strong partnerships are key to driving mutual growth. Our collaboration with Infobip has fuelled significant innovation and expansion. Infobip achieving the Platinum Partnership status shows our shared commitment to revolutionizing customer engagement with advanced technology and integrated communication solutions,” said Cristina Constandache, Chief Revenue Officer at Rakuten Viber.

For over eight years, Rakuten Viber has integrated with Infobip’s platform, becoming a key OTT channel. The collaboration has enabled businesses to use Viber for direct, rich media interactions with customers, enhancing user experiences and helping customers in their digital transformation journey.  

“The strong partnership between Infobip and Viber underscores our shared commitment to future-focused, seamless customer experiences. We’re proud to have reached the Platinum Partner status in the Rakuten Viber Partner Growth Program, and we look forward to continuing working closely with Viber and shaping the future of customer engagement together,” said Silvija Renuša from Business Unit Head of Digital Channels at Infobip.